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SiteOne Landscape Supply

Updated 2026-07-21 · 1,487 reviewed · 180 listed · Scored from 90 Google reviews · How we rank ›

4.6(90) 79 composite score See reviews on Google ✓ Google-verified
Hardscape & Patio DesignPlanting & Garden DesignLandscape Lighting & Irrigation DesignLandscape Designer
SiteOne Landscape Supply
Services
Hardscape & Patio Design, Planting & Garden Design, Landscape Lighting & Irrigation Design
Reviews
90

What recent reviews say

Staff knowledge shines when you connect with the right person. Angela and Brian stand out for patience and expertise with hardscape materials and delivery. However, phone hold times run long, pickup coordination can falter, and delivery instructions sometimes get miscommunicated. Best when you visit in person or work with specific known staff members.

Praised for
  • knowledgeable staff
  • quality plants and materials
  • professional service
  • helpful delivery drivers
  • repeat customer loyalty
Watch-outs
  • customer service inconsistency
  • order fulfillment delays
  • poor communication via phone
  • pickup coordination issues
  • delivery placement errors
quality-materialsskilled-crewpoor-communicationproject-delaysattention-to-detailresponsive
Best for: Repeat customers comfortable visiting in person or those with existing staff relationships.
Think twice if: Phone support is inconsistent; prepare for long holds or drive in. Online order pickups need careful follow-up.

Strengths

  • quality plant and hardscape stock
  • expert staff on specific product lines
  • reliable delivery available
  • long-term customer relationships

Worth knowing

  • Angela praised for rock and hardscape knowledge
  • Brian (delivery driver) noted for careful placement and friendliness
  • 4,000 lb rock delivery placed in street instead of driveway per customer specification
  • Online pickup confirmation system fails to send ready notifications reliably

What reviews say by service

Hardscape & Patio Design
Angela's expertise with rock and hardscape materials highly praised; delivery placement errors documented.
Planting & Garden Design
High quality plants and strong selection noted; repeat customers value product quality.
Landscape Lighting & Irrigation Design
Irrigation and outdoor lighting listed as services; no specific review detail on these.
Landscape Designer
Supply and materials focus; professional staff but variable phone/communication support.

How it compares

  • Rated 4.6 against a 4.64 average across the 60 landscape lighting & irrigation design businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Rank
Star rating 74
Review volume 85
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
74
4
9
3
0
2
2
1
5

Common questions

Can I pick up an online order same day?
You can place an order for afternoon pickup, but arrive prepared to wait for confirmation and follow up by phone rather than relying on email notification.
Who should I ask for help with rock and hardscape?
Angela, on the rock side of the business, is noted by reviewers as exceptionally knowledgeable and helpful with hardscape materials.
Do you deliver?
Yes, delivery is available; their website lists service areas as Mooresville, NC and Alpharetta, GA. Confirm delivery placement details with the order manager.
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Last updated 2026-07-21