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The Grounds Guys of Concord, NC

Updated 2026-07-21 · 1,487 reviewed · 180 listed · Scored from 88 Google reviews · How we rank ›

4.8(88) 79 composite score See reviews on Google ✓ Google-verified
Sustainable / Native Landscape DesignLandscape Designer
The Grounds Guys of Concord, NC
Services
Sustainable / Native Landscape Design, Landscape Designer
Reviews
88

What recent reviews say

Brian and his crew earn strong trust for listening to clients and explaining plant care and project steps. Most jobs land cleanly-sod, landscaping, concrete work, and trimming finished with attentive cleanup. Two recent complaints stand out. One backyard project delivered only half the quoted pine needles with visible gaps; a second crew visit improved little, then the team asked for more money citing site conditions the quote had missed. A separate one-star review accused poor workmanship on lighting installation (floodlights not buried, trees low quality, wiring loose) and said the owner turned rude when asked to fix it. These friction points matter enough to prompt a call to clarify scope before signing.

Repeat clients return happily, and Brian's habit of offering multiple design options appears to seal trust early. Maintenance crews trim and clean reliably. Sod, concrete, hardscape, and landscape design are the anchor services reviewers praise most often.

Praised for
  • responsive communication
  • attention to detail
  • professional crew
  • transformed outdoor spaces
  • Brian's leadership and guidance
Watch-outs
  • material underestimation and delivery errors
  • poor follow-up resolution on backyard work
  • customer service shift after payment
  • quality control gaps on lighting installation
attention-to-detailresponsiveskilled-crewtransformed-yardquality-materialsbudget-mismatchproject-delays
Best for: Homeowners planning landscape transformation projects with design input and want to meet the project lead before starting work.
Think twice if: Request a site visit before the final quote to lock in material quantities and steep or unusual terrain. Clarify exactly what post-installation warranty covers if corrections are needed.

Strengths

  • Owner-led with hands-on involvement in projects
  • Strong design consultation process with low-maintenance plant guidance
  • Repeat client loyalty across multiple project types
  • Responsive communication and quick scheduling

Worth knowing

  • Owner Brian is named in most positive reviews and credited for hands-on oversight during projects
  • Pine needle installation scope mismatch: quoted 30 bales, only 15 delivered, second visit showed minimal improvement, owner requested additional payment citing underestimated slope
  • One lighting project reported 12 of 12 floodlights not installed as agreed (supposed to be buried), trees deemed low quality, wiring not properly connected; customer reported owner became defensive when asked to fix
  • Sod installation, concrete patios, retaining walls, and hardscape design are frequently praised services
  • Follow-up care guidance on plant maintenance and irrigation is named in multiple reviews

What reviews say by service

Landscape Designer
Strong design consultation; Brian asks about plant preferences and guides toward low-maintenance species. Clients consistently praise the aesthetic and functional outcomes of designed landscaping.
Sustainable / Native Landscape Design
Limited direct evidence; one reviewer praised low-maintenance plant selection as a feature, but no broader mention of native, water-wise, or sustainable practices in the review text.

How it compares

  • Rated 4.8 against a 4.56 average across the 23 sustainable / native landscape design businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How we scored this

How We Rank
Star rating 85
Review volume 85
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 30

Rating breakdown

5
83
4
0
3
1
2
1
1
3

Common questions

Does Brian meet with you before the project starts?
Yes. Reviewers report he comes to your home, asks about plant preferences, and presents design suggestions before you commit. He also explains how to care for new plants and landscaping.
How quickly can you schedule?
One reviewer had a weed-clearing and landscape job scheduled and completed the same day. Another noted Brian got them on the calendar 'right away' for a pre-sale cleanup.
Do they clean up after the work?
Yes. Cleanup is mentioned in multiple reviews as thorough and professional.

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Across five years of consistent service, AJ and his crew earn five stars for showing up on time, listening closely to what customers want, and delivering work that feels personal rather than generic. They handle everything from weekly mowing to custom pools and hardscaping, flex around short-term needs, and charge fairly enough that customers feel they got a bargain and recommend them to neighbors. Reviewers specifically praise the team's responsiveness when contacted, willingness to go beyond the estimate, and detail-oriented cleanup. One customer who needed temporary care while away found them immediately available; another who had a 1-acre lawn found them equally sharp with trimming dangerous trees from a ladder. The business operates under AJ's name and appears built on repeat clients who stay for years.

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Last updated 2026-07-21